Diginyze is your go-to eCommerce platform to help your business grow faster, amplify your brand and sell globally on multiple marketplaces including B2C, B2B, C2C, D2B/C and other digital channels.
Diginyze believes communication between customer and company is the key success factor in any business relationship.
Online marketplaces are hot, thanks to giants like Amazon. These "Multi-Vendor Marketplaces" let brands sell online without holding any inventory, using their existing vendors. This means easy scaling, reaching new markets, and making money through vendor fees, subscriptions, and more. It's a win-win for brands looking to go digital.
Source: Digital Commerce 360
93% of B2B buyers shop online, skipping traditional agents. This shift towards self-service buying demands online B2B marketplaces. Building one modernizes your business, manages networks, and automates sales, leading to faster sales cycles and a profitable online presence (56% of businesses agree).
In the US, the D2C model has sparked an eCommerce revolution, giving brands greater control and enabling them to reach the $10 million benchmark in just 2-8 years, compared to the 20-year average for traditional brands. By eliminating middlemen, D2C brands enjoy higher profits, pass on cost savings for stronger customer loyalty, and leverage data for personalized offerings and strategic decision-making, ultimately empowering them to deeply connect with their target audience.
Source: Statista, Salesforce, KPMG
Source: National retail federation, Accenture, Insider intelligence.
Shopping habits are changing! In the US, most shoppers switch between devices throughout their online journey, with their phones being their favorite for browsing and buying. Mobile shoppers are known to make more impulsive purchases and spend more overall. To reach these mobile-first customers, businesses can build a strong mobile presence. This includes a user-friendly mobile website, PWAs (like super-fast apps accessible from your browser), and even dedicated apps. These different touchpoints allow you to connect with your customers wherever they are. Mobile commerce isn't just convenient; it helps businesses grow faster, understand their customers better, and even reach new markets where mobile might be the only way people shop online.
Source: Statista, eMarketer, Epsilon.
Source: Statista, GSMarena, Insider intelligence.
Customers desire to encounter their preferred brands consistently across various platforms during their daily activities. Integrating a "BUY" button across multiple channels and providing a cohesive, personalized purchasing experience across all these channels not only enhances customer engagement but also contributes to improved conversion rates and customer retention. The omnichannel approach additionally facilitates targeted marketing across diverse channels, leading to the maximization of marketing return on investment (ROI). By exerting centralized control over their various sales channels, brands can optimize their inventory by directing it through the most effective channels. Embracing an omnichannel approach also yields valuable insights into customers' purchasing and browsing behaviors, enabling brands to formulate effective growth strategies.
Source: Google, SDL.
Source: Google, Statista
The B2B eCommerce industry has outpaced its B2C counterpart, experiencing unprecedented growth as brands embark on modernizing their operations by embracing digital sales channels. With 73% of B2B buyers being Millennials who favor online shopping, a significant shift is underway. Surveys reveal that 64% of B2B companies are actively increasing investments to develop personalized eCommerce platforms, aiming to cater to the needs of buyers, sellers, distributors, and stakeholders. Utilizing tailored websites and integrating with top-tier software, B2B brands enhance efficiency, introduce automation, streamline processes, and expedite sales closures. Building connections with customers through preferred touchpoints is identified as a key strategy for cultivating loyalty in this evolving landscape.
Source: Statista, digital commerce 360, google
Source: Statista, commerce 360.
Quick Commerce (Q-commerce) has made online shopping faster, delivering orders in 15-30 minutes for a blend of quick satisfaction and convenience. This speedy service is boosting customer loyalty and sales for grocery and FMCG sellers. Q-commerce supports local eCommerce for big brands using a multi-vendor marketplace model, letting them quickly fulfill orders by bringing local shops on board as vendors. This approach is not only expandable to new areas but also saves brands from hefty investments in physical stores or inventory. Getting on board with Q-commerce early positions brands to lead not only in major cities but also in other locations.
Source: Statista
Source: Statista, NielsonIQ
B2C eCommerce opens up new markets, offering brands and SMEs accessible sales channels. Online presence allows retail businesses to reach customers anytime, anywhere, a crucial advantage amid pandemic-induced shopping behavior changes. The adoption of B2C eCommerce enables data-driven marketing planning and facilitates easy pivoting to hybrid models, like online marketplaces, with plug-and-play solutions. The sector anticipates unprecedented growth, supported by an enhanced supply chain and logistics aggregators easing deliveries to remote locations. Various digital payment options ensure smooth checkouts, adding to B2C eCommerce's appeal. Brands not venturing into B2C eCommerce risk losing out to competitors effectively connecting with customers across diverse digital touchpoints.
Source: Statista, Grand view research, Oberlo.
Online shopping, fueled by increased internet and mobile usage, has rapidly transformed businesses and consumer behavior, advancing by at least five years due to the pandemic. From products to services, the digital shift prioritizes convenience over physical stores, allowing brands to reach a broader market across borders. The rise of new business models and digital-native brands has been a hallmark of eCommerce success. Setting up an online store is now expedited with various solution providers, driving the growth of digital businesses. Even traditionally offline industries like construction and healthcare have embraced the benefits of an online presence. With a positive outlook, eCommerce is becoming the go-to strategy for brands of all sizes.
ECommerce has propelled enterprise brands beyond borders, with a surge in cross-border transactions. This opportune moment sees significant growth in global eCommerce, particularly in fashion, IT, mobile phones, books, music, travel, and event tickets. Key factors driving cross-border eCommerce include the unavailability of local branded products, competitive pricing, and fast international shipping. The pandemic has accelerated online shopping adoption, even among segments previously hesitant to shop online. Successful international brands leverage localization and globalization, strategically positioning products for optimal market penetration and rich dividends.
Source: Statista, Zion, eMarketer
Source: eMarketer
Traditionally, groceries were bought in physical stores, but the rise of internet and smartphones shifted consumers to online shopping. The pandemic intensified this shift, with global online grocery sales increasing from 4.9% in 2019 to 6.5% in 2020. COVID-19 safety measures prompted a lasting move to online grocery shopping for many households. Post-pandemic, the appeal of convenient online shopping, reliable after-sales support, and prompt hyperlocal deliveries persisted. Enterprise brands, aiming to diversify, can easily establish various eCommerce setups for online grocery sales, from niche marketplaces to quick-commerce hyperlocal stores, leveraging this opportunity.
Source: Grand view research, Statista
Source: Forbes, Hostinger, Google
Fashion swiftly moved online with the global industry boom, resulting in a proliferation of online clothing stores. From fast fashion to designer wear, diverse garment demands find a place in the online market. eCommerce adoption, streamlined logistics, and favorable return policies attract buyers to online fashion portals. Clothing brands seeking a niche in fashion eCommerce can boost visibility through an omnichannel approach, connecting with customers on various platforms. This includes online stores, mobile apps, PWA sites, and social media. Enterprise fashion brands can enhance customer experiences by integrating a phygital (Physical + Digital) journey, allowing offline apparel exploration and online checkout.
The latest insight into technology and Ecommerce
Understanding and addressing customer pain points is no longer a luxury; it's a necessity for eCommerce success.
In an age where 70% of online carts are abandoned during checkout, ensuring a seamless and secure payment journey isn't just nice to have—it's crucial for survival.
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Let's deep dive into the top 9 strategies businesses can use to dominate the eCommerce realm.
A positive UX can lead to a 200-400% increase in conversions, while a negative one can contribute to a staggering 70% cart abandonment rate.
Consistent effort and a genuine commitment to customer satisfaction are key to achieving unparalleled brand trust.
In the competitive landscape of online travel retail, businesses are constantly seeking innovative solutions to enhance their customer experience and drive revenue growth.
Our client, a well-established automobile company, sought to revolutionize the car shopping experience by leveraging the power of eCommerce.
In the rapidly evolving landscape of education technology, the need for robust, scalable, and user-friendly digital platforms has never been greater.
In the rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to enhance their online presence and reach a wider audience.
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